M.B.A. Customer Relationship Management: Course, Career, Salary, Duration, Scope


Latest Applications Open 2021:

     

M.B.A. (Customer Relationship Management)M.B.A. Customer Relationship Management or Master of Business Administration in Customer Relationship Management is a postgraduate Human Resource Management course. This M.B.A course in the field of Customer relationship management is popularly implemented strategy for actually handling a company’s interactions with is  more and more regular customers, clients and sales prospects.

This degree course is completely based on using technology to organize, automate, and synchronize business processes principally sales activities, but this degree course is also those for marketing, customer service, and technical support.

The academic span of this degree course is two years and it is also divided into two or more semesters which may vary from institute to institute and also at the same time it may be on part time basis by certain institutes.

Duration: 2 Years
Level: Post Graduation
Type: Degree
Eligibility: Graduation

M.B.A. Customer Relationship Management Eligibility

  • The candidates if interested can take up admission to any of the IIM (Indian Institutes of Management) schools requires passing Common Admission Test (CAT) along with graduate degree from a recognized college and university.
  • Group discussions or popularly known as GD’s and personal interviews are also conducted generally to determine the personality traits and communication skills of the candidates. For many management colleges in India, Admission.

M.B.A. Customer Relationship Management Syllabus

Latest Applications For Various UG & PG Courses Open 2021:

    1. UPES, Dehradun | Admissions Open for All Courses 2021. Apply Now
    2. Chandigarh University, Punjab | Admissions Open for All Courses 2021. Apply Now
    3. GD Goenka, Gurgaon | Admission Open for All Courses 2021. Apply Now
    4. DIT University, Dehradun | Admission Open for All Courses 2021. Apply Now
    5. Sharda University | Admission Open all courses 2021. Apply Now
    6. Manav Rachna University, Haryana | Admission Open for all courses 2021. Apply Now
    7. KL University | Admission Open at KL University, Andhra Pradesh.  Apply Now

Syllabus of Customer Relationship Management as in various Universities and Colleges.

Year I
Subjects of Study
Principles of Management and Organizational Behaviour
Managerial Economics
Accounting and Finance for Managers
Marketing Management
Human Resource Management
Quantitative Techniques for Management
Research Methods for Management
Corporate Communication
Operations Management
Year II
Retail Operations Management
Relationship Marketing
Strategic Customer Relations Management
Virtual Marketing
Customer Relationship Management
Sales and Distribution Management
Marketing of Services
Business Environment and Ethics
Strategic Management

M.B.A. Customer Relationship Management College

  • Bharathiar University, Coimbatore

M.B.A. Customer Relationship Management Course Suitability

  • Candidates if interested can go into the teaching line in private as well as government sectors.
  • Candidates who are willing to take up this degree course and can do service delivery procedures to optimize material service, creating service level agreements to smooth internal service delivery are also very good match for this degree course.

M.B.A. Customer Relationship Management Course Scope

  • They can go for higher studies in subjects such as M.Phil. & Ph.D. for further research studies.
  • These candidates in future will be involved in a range of activities from assessing businesses as well as processes to performing value analysis to identify opportunities for improvement.

M.B.A. Customer Relationship Management Employment Areas

  • Legal Services
  • Colleges & Universities
  • e-Commerce Sectors
  • Insurance Companies
  • IT Sector
  • Banking Sector
  • Finance
  • Research Dept.

M.B.A. Customer Relationship Management Job Types

  • Customer Service Executive
  • Database Administrator
  • Customer Care Executive
  • Security Analyst
  • Financial Planning, Budgeting-Manager
  • Guest Relations Executive
  • Team & Technical Leader
  • Audit Manager

After completing M.B.A. (Customer Relationship Management) you can become:

  • Human Resource Development Manager

Colleges and Institutes

Colleges offering M.B.A. (Customer Relationship Management) in India

  • Tamil Nadu (1)
  • M.B.A. (Customer Relationship Management) Colleges in India

Human Resource Management Courses

Human Resource Management Degree Courses

  • B.A. (Human Resource Management)
  • B.B.A. (Human Resource Management)
  • B.B.A. + D.B.A. (Human Resource)
  • B.B.M. (HR)
  • B.Com. (Human Resource Management)
  • B.Tech. (Humanities and Management)
  • M.A. (Human Development)
  • M.A. (Human Resource Management)
  • M.B.A. (Behavioural Science Management )
  • M.B.A. (Human Resource Management)
  • M.B.A. (Marine Human Resource Management)
  • M.B.A. (Organizational Behaviour and Human Resource Development)
  • M.B.A. (Personnel Administration)
  • M.Com. (Human Resource Development)
  • M.H.R.D.
  • M.Tech. (Human Resources Development and Management)
  • Master in Management Studies (Human Resource)
  • Master of Human Resource and Organizational Development (MHROD)
  • Master of Human Resource Management (MHRM)
  • Ph.D. (Human Resource)

Human Resource Management Diploma Courses

Latest Applications For Various UG & PG Courses Open 2021:

    1. UPES, Dehradun | Admissions Open for All Courses 2021. Apply Now
    2. Chandigarh University, Punjab | Admissions Open for All Courses 2021. Apply Now
    3. GD Goenka, Gurgaon | Admission Open for All Courses 2021. Apply Now
    4. DIT University, Dehradun | Admission Open for All Courses 2021. Apply Now
    5. Sharda University | Admission Open all courses 2021. Apply Now
    6. Manav Rachna University, Haryana | Admission Open for all courses 2021. Apply Now
    7. KL University | Admission Open at KL University, Andhra Pradesh.  Apply Now
  • Advance Diploma in Human Resource Management (ADMM)
  • Advance Post Graduate Diploma in Human Resource (APGDHR)
  • Diploma in Human Resource Development
  • Diploma in Human Resource Management (D.H.R.M.)
  • Diploma in Human Resource Management and Labour Laws
  • Executive Diploma in Human Resource Management
  • Post Graduate Diploma in Entrepreneurships and Human Relation
  • Post Graduate Diploma in Human Resource Management and Information Technology
  • Post Graduate Diploma in Human Resource Development
  • Post Graduate Diploma in Human Resource Development & Industrial Harmony
  • Post Graduate Diploma in Human Resource Management (PGDHRM)

For any other queries about M.B.A. Customer Relationship Management, you can leave your queries below in the comment box.

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